Your privacy is paramount to HIM Nutrition. This policy describes how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

We collect information to process your orders, provide customer service, and improve your shopping experience.

  • Personal Identification Information: Name, email address, phone number, and delivery address.
  • Financial Information: Payment information (credit/debit card details, UPI, net banking) is collected by our payment partners and is not stored on our servers.
  • Non-Personal Information: IP address, browser type, operating system, and data about your usage of our website collected via cookies.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Fulfillment: To process transactions, ship products, and send order confirmations and tracking updates.
  • Customer Communication: To respond to inquiries, process returns, and provide necessary information about your order.
  • Marketing (Optional): To send promotional emails, newsletters, and special offers if you have opted in. You can unsubscribe at any time.
  • Website Improvement: To monitor usage, perform analysis, and improve website functionality and product offerings.

3. Data Security and Disclosure

  • Security: We implement various security measures, including encryption and secure server use, to protect your personal data.
  • Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except in the following limited circumstances:
    • Courier Partners: Sharing your name, address, and contact number to facilitate delivery.
    • Payment Gateways: Sharing necessary transaction details for payment processing.
    • Legal Compliance: When required by law, court order, or government authority.

4. Cookies

Our website uses “cookies”—small files stored on your device that help us remember and process items in your cart and understand your preferences for future visits. You can choose to disable cookies through your browser settings, but some parts of the website may not function properly.

5. Consent

By using our site, you consent to our collection and use of information as described in this Privacy Policy.